Service Desk for your staff
One place for every request — phone, email and remote support. Up to 90% of requests are resolved remotely, often at first contact.
SERVICES — S.01 MANAGED IT SERVICES
A complete IT department.
Without the cost of an in-house team.
Helpdesk, monitoring, servers, network and endpoints — we take responsibility for the day-to-day running of your IT and tailor the scope to your business. You run the company, we run the rest.
WHO IT'S FOR
→Companies without an internal IT department
→Companies with an overloaded internal IT team
→Companies unhappy with their current provider
What the service includes
Infrastructure monitoring
We continuously watch the health of servers, applications and backups, and anticipate problems before they cause downtime.
Server and network management
Updates, capacity, backups and documentation — for physical and virtual environments.
Endpoint and mobile device management
Laptops, desktops and mobile devices under control, including security and updates.
User onboarding and offboarding
New starters get accounts and access ready on day one; leavers are handled securely, with no forgotten access.
Reporting and licence reviews
A regular overview of incidents, environment health and licences — clear even without an IT dictionary.
IT takeover without disrupting operations
A CLEAR PLAN FROM DAY ONESTEP 1
Initial consultation
We map your infrastructure, key risks and business priorities.
STEP 2
Takeover plan
We agree scope and schedule, and manage the handover from your current provider.
STEP 3
Deploying oversight
We set up monitoring, backups, documentation and a helpdesk for all staff.
ONGOING
Business as usual
Fast support, regular reporting and continuous improvement planning.
Frequently asked questions
Managed IT services are typically priced per device, per user, or with a custom quote based on infrastructure. At CoDiGi we offer transparent per-device pricing, so you know exactly what you pay for.
We offer three packages by device count: Microsoft Care (up to 5 devices), Secure Workplace (up to 10) and Business Shield (up to 15). Each includes Microsoft 365 administration, remote support and baseline security. For larger environments we prepare a custom quote.
We provide support by phone, email and remotely. When needed, we arrange an on-site technician visit — on-site visits are billed separately at an hourly rate.
We start with a consultation and an environment review, then propose a takeover plan. We coordinate the handover from your current provider for you, so your operations are not interrupted.